I always had an interest in Financial Services (FS).

After completing the Accounting Technician exams I worked in the accounts department of a hotel for three years but I always wanted to branch into FS.

Northern Trust as a company always interested me as I felt it had so many opportunities available.

I joined Northern Trust five years ago and in that time I have progressed within the company.

I am part of a team that looks after multiple clients by completing daily Net Asset Value (NAV) valuations that results in the release of prices to the stock market. A typical day for me is reviewing, analysing and signing off  Nav calculation for release to the market.

By maintaining an analytical mindset sometimes it’s looking out for what’s not there that’s important. No two days are the same and while some days flow smoothly some days I will encounter issues that need to be managed in order to ensure that Service Level Agreements (SLAs) are maintained.

These could be anything from technological to identifying issues that need to be corrected. I also work quite closely with other departments and clients. This brings a different aspect to my role and fostering those relationships is just as important as getting the job done.

I love the challenges. I enjoy digging into something to really get to the bottom of what’s happening. To me understanding why something is happening is so important and it allows me to learn and develop. 

I was recently involved in a Team Transformation Project that changed the approach to how we work on a day to day basis. This involved working closely with other teams to ensure our high standards were maintained.

It involved a lot of cross training and being available to support new team members. It was very interesting as it gave me the chance to see how other teams worked. It also allowed me the opportunity to develop my own knowledge.

While the main benefit is of course being a market leader in what they do and providing large employment, Northern Trust also provide a vast array of volunteering opportunities to its employees.

This allows us to give something back to our local community which is so important. 

Yes!

As a company Northern Trust are always looking at ways to improve the infrastructure they use to offer the best service they can.

I enjoy being part of a team that is always striving to improve so that at the end of the day our clients are happy with the level of service they receive.

Currently the option of working from home for part of the working week really helps me on a daily basis.

The days I am in the office are great to maintain relationships with my colleagues. It also helps us all assist each other and through discussion maybe discover a different way of approaching a task.

Being able to work from home on some days means my evenings are freer without the commute.

Also the recognition offered by management and the promotion opportunities do encourage me to work to the best of my ability.

At the end of the day I want to be proud of the work I complete.

I would say give it a go! The financial services is fast paced and interesting. If you are willing to work hard the opportunities are there for you and are fantastic.

Northern Trust have pledged to be Net-Zero Carbon by 2050. Northern Trust invest in the community to help under privileged people.

The financial services sector is extremely important to everyone. It gives people the opportunity to invest or borrow to allow them to achieve their dreams.

Be that at a personal or business level. Without the access to financial services people would not have the chance to grow.

The financial services is a very important sector without which all other sectors would struggle. It is constantly changing and for a company to stay at the top of their industry they need to adapt to that change.